Extremely pleased with the machine. It washes well and the countdown timer is very useful so that you know exactly when the washing cycle will be complete. The machine looks modern and the dials are very ease to use and clear to read. The machine hold 9kg in weight, therefore it will accommodate king size bedding with ease. The door is large to make loading easy. Perhaps the machine could be quieter when spinning and I know that Hotpoint make "Shh" machines. If this feature were to be incorporated in the 963P it would be even more fantastic than it already is. Overall, I am very pleased with my choice of machine. In choosing this machine, I undertook many hours of research and had to wait over the Christmas break for delivery. In total I was without a machine for 4 weeks and was getting desperate. I did consider cancelling the order a few times to get a more readily available machine but now that the washing is up-to-date again, I am very glad that I was patient.